We would be most grateful if you would spend a few minutes answering the following questions, to help us improve our service to you in the future.

After completion, please press submit.

Please note: by completing this questionnaire your team will be automatically entered into a draw to win a free place for a tour in 2008!

Name: Team Name: Postcode:

1. Where did you first hear about R&T Tours?

Searched Internet/visited R&T web site
We saw an advert in our League Handbook
Personal recommendation
Our Brochure
Other (please specify)

2. When using the internet, what search engine do you use the most?

Google
Yahoo
Ask Jeeves
MSN
Other (please specify)

3. How often do you use your league website to gather information/results for you team?

Never
Once a year
Once a month
Every week
Other (please specify)

4. How often do you refer to your league handbook?

Often, at least once a week
Quite often, about once a month
Not often, maybe once a year
Never

5. What is your leagues website address?

6. How informative do you find our website?

Excellent
Good
Fair
Poor

6. How user friendly did you find the tour administration part of our website?

Very user friendly
Ok, but it could be improved
Not user friendly at all

7.What improvements/additions if any, would you like to see to our website?

8..Do you or your children buy football magazines?

Yes
No

9.If Yes, which one?

Match
Shoot
Four Four Two
Football Mad
Other (please specify)……

10. What are the top 3 most important factors when booking a football tour for your team?

Quality of the football pitches
To play against different teams
Size/reputation of the football tournament
Quality of holiday parks/ accommodation.
Location of the tournament (i.e. for convenience and things to do in surrounding area)
Team bonding/ morale
Quality of Presentation evening/ meeting a famous football celebrity.
Great value for money
Other (please specify)

11.In addition to the services we already offer, please specify anything you would like to see at our tournament venues in the future.

More food outlets
More drink outlets
Opportunity to participate in a soccer school
Sport Merchandise stalls at the football venue
Option to play in a 5-a-side tournament
Option to play in a 6-a-side tournament
Other (please specify)

12..If you are likely to go on a tour with R&T Tours in 2008 where would you most like to travel?

Great Yarmouth Soccer Challenge,
Brixham, Devon Soccer Challenge
Blackpool, Fleetwood Cup
Bournemouth Classic
Clacton, Mitre Cup
Weymouth Soccer Challenge
Looe Bay Soccer Festival, Cornwall
Mullion, Cornwall Soccer Challenge
Mablethorpe , Lincolnshire Challenge
Prestatyn, Wales Challenge Cup
Cleethorpes Classic, Lincolnshire
Camber Sands, Sussex
European Tour
Other (please specify)

13. If your team was to go on a tour with us next year, what time of year would your team most likely to travel?

Pre Easter Weekend
Pre Easter Midweek
Easter Weekend
Post Easter Weekend
May Day Bank Holiday Weekend (beginning of May)
Spring Bank Holiday Weekend (end of May)
Spring Bank Holiday Midweek.
Summer
Other (please specify)

Evaluation of your last tour

Please state the venue and date of your last tour (i.e. Brixham 4th-7th May)?

1.How do you rate us?

Was your booking handled quickly and efficiently?

Yes
No

Your overall impression of R&T Tours sales and administration staff?

Excellent
Good
Fair
Poor

2. Your Holiday Park?

What was your overall impression of your accommodation?

Excellent
Good
Fair
Poor

Park Facilities:

Excellent
Good
Fair
Poor

Cleanliness of Park:

Excellent
Good
Fair
Poor

How did you rate the entertainment provided?

Excellent
Good
Fair
Poor

3.Presentation evening:

How did you rate the presentation evening?

Excellent
Good
Fair
Poor

How did you rate the quality of the trophies?

Excellent
Good
Fair
Poor

How highly did you rate the choice of celebrity at your presentation evening?

Excellent
Good
Fair
Poor

Will you tour with R&T Tours again?
Definitely
Possibly
Never

If you could change one thing about your experience on tour, what would it be?

Thank you for taking the time to complete our questionnaire.

Your answers will help us to improve the service we offer to our clients

We confirm that when you press 'Submit' your questionnaire will be entered into our Prize Draw for one free place at any of our UK tournaments - Good Luck!

Please note: Questionnaire replies are for market research only - we are unable to answer individual enquiries made in questionnaires.